Ethnography in the Digital Age
Journal of Contemporary Ethnography
A. C. Garcia, A. I. Standlee, J. Bechkoff, and Yan Cui Ethnographic Approaches to the Internet and Computer-Mediated Communication Journal of Contemporary Ethnography, February 1, 2009; 38(1): 52 - 84. [Abstract] [PDF]
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Ethnographic Approaches to the Internet and Computer-Mediated Communication
Angela Cora Garcia Bentley College
Alecea I. Standlee
Syracuse University
Jennifer Bechkoff
San Jose State University
Yan Cui
University of Cincinnati
In this article we review ethnographic research on the Internet and computer-mediated communication. The technologically mediated environment prevents researchers from directly observing research participants and often makes the interaction anonymous. In addition, in the online environment direct interaction with participants is replaced by computer-screen data that are largely textual, but may include combinations of textual, visual, aural, and kinetic components. We show how the online environment requires adjustments in how ethnographers define the setting of their research, conduct participant observation and interviews, obtain access to settings and research subjects, and deal with the ethical dilemmas posed by the medium.
Key Words: ethnography • computer-mediated communication • Internet • participant observation • interviewing
Journal of Contemporary Ethnography, Vol. 38, No. 1, 52-84 (2009)
DOI: 10.1177/0891241607310839